Complete set of 21.5in Monitor and Dell OptiPlex Quad Core i5-2400 8GB 1000GB WiFi Windows 10 64-Bit Desktop PC Computer (Renewed)

Bought this for a neighbour who is 65 and just wanted a basic PC for emails, streaming films, facebook etc....I was a bit wary of buying a refurbished PC, but based on that most reviews were positive, i thought i would give it a go.Firstly, the delivery was A+. Received a text the morning of the delivery, stating the name of the driver and the hourly slot it would be delivered in. This happened exactly as stated.The item was very securely packaged. It came in a very sturdy cardboard box and all the items within were individually packaged. The vast majority of the packaging can be recycled, so that is a plus for me.The PC and monitor were the brand as advertised, clean and no obvious marks, scratches that i could see. The keyboard and mouse were a basic generic brand, but in full working order.It also came with a brand new wireless dongle, that worked immediately with no problems.The set up was really easy. Took me about ten minutes.Once i turned everything on, it fired up immediately. I had to go through a basic Microsoft set up, but even if you are new to this, it prompts you what to do.I than ran a security check(which was fine). I downloaded and installed any outstanding Windows updates. Then my neighbour was good to go, with whatever he wanted to do.He has been using it now for four days and there have been no problems whatsoever.He is very happy with it and the price.I would recommend it for anyone who wants a complete set up for a really good price, with a twelve month guarantee.They even send you a pack of sweets to say thank you for ordering. I ate them myself as wages lol :)

Arrived next day, well packaged, computer as described, works perfect. Highly recommended if you need a cheap computer with reasonable processing speed. It will be tough to find a better bargain.

I found that my old laptop was not giving me what I wanted as I use the computer for work quite a lot during the day. As I have no need for it to be mobile I decided to go back to using a desktop, especially one with a bigger screen than what I already had. I spotted this and thought it was a good price and decided to give it a go. It arrived quickly and was easy enough to assemble. I used my own cordless mouse instead of the corded one that came with the set and I also bought a pair of speakers and a webcam from other sellers as they aren't part of the deal. The only real problem I've had with it is that is was not 'clean.' When using Auto-fill, 2 other names and addresses came up as well as mine. That was easily sorted by going onto Settings then Auto-fill and deleting the unwanted ones. Then it was just a matter of getting used to Windows 10. So, happy with it so far after using it every day for the last 2 months.Just a quick update to this review. It's now April 2023 so I've been using this for 3 years. Everything still works well and yes, I'm amazed that it has lasted so long without any major problems. It gets a lot of use as I run a small business from home and use it for my social media etc. For what I paid for it I have no complaints.

If you value your time, do yourself a favour and look elsewhere - I've come to the conclusion that a buying a renewed computer from sellers on Amazon for a 'perceived' save in cost is not worth the risk.DetailsDelivery - Item was delivered the next day (prime)Product- The Tower had layers of rust over the cables (see attached pictures)- The power cables did not workCustomer ServiceUnsatisfactory response to a legitimate customer complaint. No ownership or even hint of embarrassment or damage control for their brand/reputation.My ExperienceI imagine Amazon and Sellers agree to certain safety & quality standards and items are checked prior to dispatch but I'm unsure what checks were done on this particular order. My perception of the seller is that they are a time waster with zero integrity. Does not deserve 1 star but that's the lowest option available.- I read their policy on returns, understood that I may incur a cost in returning the item, either cost of postage and or time to drop it at a collection point. Wrote to them explaining my concern.- They asked to see a picture of the item that was delivered, and tried to assure me that I would not be expected to return at my own cost.- They suggested a 'swap it' service. They would use a courier to deliver a replacement and collect the faulty item.- I declined and insisted I wanted a full refund- They sent me a prepaid returns label, requiring me to drop the 13Kg package at a couriers pick-up point/shop- I asked if they could get the courier to collect from my address- Their response'Hello,our collection services are not operating at the moment,kInd RegardsA moment ago they were willing to pay for a courier to collect from my address and send me a replacement. This can only mean they don't want to incur the loss of delivering and collecting the item they have mis-sold. This is completely understandable ( IT Buffs - no need to mask this or play games - comes across as unprofessional and your insulting my intelligence)I have spoken with Amazon and they have advised me to book a courier to collect from my address and return to the seller and they will reimburse me.Two companies, two very different responses to customer service.My conclusionCompany A - plays the long game, possess or works towards a healthy profit margin by balancing long & short term goals, places a premium on their brand/reputation, adopts a returns policy that would go a little something like this'We've sent a damaged item in appalling condition with apparently zero quality or safety checks. We'll do everything we can to try and make this right for the customer which in this case means paying the difference between a courier collecting an item from the customers residential address vs a pickup point. We may avoid turning the customer and others into detractors and protect our brand. The number of returns we get is low when compared to profit margins, it makes commercial sense to incur a small expense to protect the value of our brand'Company B - plays the short game, needs to get rid of stock very fast to make some quick/easy gains. Very little in the way of integrity and therefore no quality control or safety measures and complete disregard for customers. The number of item's returned is significant enough to upset the balance sheet and there is no value placed on brand/reputation as we are in the short game.

My computer arrived on time, well packaged and in excellent condition. As expected, there were a few minor blemishes on both the case and the screen, however, none of these marks were visible from a metre away. If you didn't know better, you would think this machine was new. I opened the case, and the inside was also spotless, with no trace of dust, loose screws or connections. I ran numerous diagnostics on the hardware, paying particular attention to the HDD and RAM, and it all passed with flying colours. The machine came with Windows 10 pre-installed, but I didn't use it, as I've replaced it with Debian Linux. I've only been using the computer for a few days, but I am impressed with its speed, stability and silent operation. Excellent value for money!