Why doesn’t the neck massage reach my shoulders or upper back?

This massager is best suited for users between 5'2"–6'0" . For optimal comfort and alignment, we recommend adjusting your sitting position or using a cushion behind your back to elevate your body slightly.

Is this a deep tissue massager? The pressure feels too light.

This product provides gentle kneading and rolling massage, designed for daily relaxation and muscle comfort. It is not intended for deep tissue or high-pressure massage, but you can increase intensity by leaning back more firmly into the seat.

Why does the heat feel slow or weak?

The heating function is designed to be safe and mild, gradually warming up within 5–10 minutes to a comfortable range of 45–55°C (113–131°F). The warmth helps enhance relaxation without overheating.

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Description

💺 Elevate your unwind game—because your back deserves the VIP treatment!

INTEGRATED HEAT THERAPY - Soothes muscle tension and boosts circulation with optional full-back heating.
VERSATILE COMFORT SETUP - Extra flap lets you choose massage intensity; fits sofa, recliner, or office chair for anytime relaxation.
ERGONOMIC LUMBAR SUPPORT - Contours perfectly to your spine for posture correction and back relief.
NECK SHOULDER PRECISION - 4 flexible shiatsu nodes adjust vertically to fit all users and relieve neck stress.
CUSTOMIZABLE SHIATSU MASSAGE - Target full, upper, or lower back with 4 rotating kneading nodes for deep muscle relaxation.

The COMFIER Shiatsu Neck Back Massager combines ergonomic lumbar support with 4 rotating shiatsu kneading nodes and adjustable rolling massage width to deliver targeted full-body relief. Featuring integrated heat therapy for enhanced muscle relaxation and circulation, plus flexible neck and shoulder massage nodes, it adapts to all users. Its versatile design fits multiple seating options and includes an intensity flap, making it the perfect gift for busy professionals seeking premium at-home or office relaxation.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.