More4Homes CHESTER HEATED MASSAGE RECLINER BONDED LEATHER CHAIR SOFA LOUNGE GAMING HOME ARMCHAIR (Brown)

I bought this for my boyfriend. He really loves it. It looks more expensive. Easy installation, very good message functions, very confortable and the shipping was quick. The guy was tall and skinny but he carried from the gate to my door alone. He is very strong guy! Thank you! I recommend to everyone! Buy this chair, you deserve it!

Comfortable and happy with it

After an initial problem releasing the recliner (my fault entirely - I didn't pull the lever hard enough) I have found this to be a very comfortable chair to sit and relax on. I have had it months now and sit on it every night and have not experienced any issues (though haven't used the massage controls much - but that's my choice ). Worth the money.

Very comfortable, very easy to assemble. I would recommend making sure there are a couple of you to bring it in the house as it does just get left on the doorstep and it's a bit heavy but I found it easier to unpack outside and take in in two parts. The two parts just click together and all the wires are colour coded so you can see which goes where.

It's a nice chair. It looks good. It's easy to put together. The massage feature is a bit rudimentary but I wasn't really expecting much. My big gripe about this chair is the headrest. It's so large you cannot put your head back on it. It pushes your head forward so that you find yourself sitting diagonally. It isn't so bad when it's in the fully reclined position. Didn't they think about testing it on people?

Love this definitely value for money it is eay to fit and comfortable

Disaster from the get go. Chair arrived and wouldn't fit through the door.. That's not a problem. I just unboxed outside and brought both parts in seperatley. Trying to get the 2 parts together was a pain as there was no "click" as the instructions stated. So I was unsure if it was together or not.Now the real problem. I eagerly sat in the chair and lay back to enjoy the full comfort. I put the massage function on and all was great. I then leaned slightly to the side to lift my cuppa off the side table and.. CRUNCH. There was a loud bang, the chair collapsed to one side and parts came flying out from under. Once the panic settled, I flipped the chair over to look and a nut and other parts had came off the moving mechanism. It seemed that the mechanism was very poorly glued. Not welded.. GLUED. I'm a modest 14 stone and it was a very slight lean. It showed me the absolute poor quality of this product.I contacted the seller and I received a reply the following day offering a replacement. I declined this offer due to worry it would happen again. As opposed to a refund, I requested the seller offer the next model up as a replacement as a gesture of goodwill (Seems reasonable with the original breaking within minutes) and the seller declined this. I then offered to pay the seller the difference between this chair and the model up (£40) and again the seller declined. I'm not sure why they declined either as surely it would save them in courier costs whilst retaining my custom.Finally I got fed up and and requested the refund. The seller stated my broken chair would be collected 3 days later on the Friday. They also requested I repackage the chair which was just chaos as when the mechanism broke, the chair was stuck in a fully reclined position.Sure enough Friday came and the chair was not collected. I phone and was told it would be collected Saturday and again it was not collected. I had to make so many expensive phone calls on Monday to 0843 numbers to finnaly get the chair collected. I was annoyed in this time as my refund would not be issued until the seller received the chair back. I raised a case with Amazon to get my refund which they processed. The chair was collected a few days later.Overall.. Cheaply made, poor product with customer service to match.

Pleased with my chair