Cooper&Hunter 24,000 BTU Central Mini Split Air to Air Heat Pump System with Multi Position Air Handler Unit Including 25ft Installation Kit

Bought 6 months ago. was easy to install. works great. runs very quiet.

Shuts down for defrost for over an hour so house gets cold. No warranty if not professionally installed or if you wait to install over 60 days. That one made me upset because we were not aware or we would have done it sooner. The manual is poor as is the website. Needs auxiliary heater just to keep the house warm when it shuts down for defrost. 3 stars because it is quiet and runs. Air handler was dented badly on the inside of the pallet so damage was hidden until install. Was hit on the high and low pressure valves but I was able to straighten it. Also smart port was missing but I caught that early so the company sent one out but so far I can’t find the port they said to plug it into

Set this up my self, I am mechanically inclined but have very little HVAC knowledge, watch some YouTube vids, buy a vacuum pump and a manifold set its cheap on Amazon, and if you need to cut or splice your copper line set look up some push connectors that are made specifically for freon lines thats what I did for mine and they work wonderfully, took me about 3-4 hours to set everything up. You can do this, its only intimidating because you dont know yet. Oh and I used 12/3 wire for my 220line on a 20 amp breaker with a 24k unit so far so good

We’ve not had this item for a full year and the control board has went out. The manufacturer would not honor the warranty even though we have proof of purchase from Amazon!! Spend your money elsewhere because you should not have to replace a part this soon. This is a lemon of a company!!

Easy install, very simple. Effective at heating and cooling. The seller doesn't offer parts or service or advice. They may as well be selling rocks.