Two hours, many calibrationa, 1 minutes later: "The tank is empty or removed" error message that doesn't go away. Frustrating. Help?

Please follow the steps below to calibrate your fountain step by step: 1. Place the base separately on a hard, flat surface. 2. Enter the DEVICE SETTING and Tap the "Calibration." 3. First Step: Confirm and Calibrate the base first. (Do NOT place the water tank or anything on the base.) 4. Assemble the tank without adding water and install the filter(pump, water pipe, water tray, filter lid, and spout). 5. Second Step: Place the water tank on the base and confirm the calibration. (Do NOT add water and install the filter.) Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Is this cat water fountain suitable for dogs?

Hi friend, Thank you for your question. This cat fountain is not recommended for dogs, only recommended for cats. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Will this send a push notification to my phone when the water level is low?

YES. You will receive a low water alert from the APP, but you need to turn on the notification permission for the PETLIBRO APP on your phone first. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

ASIN	B0BSFB2D37
ASIN	B0BSFB2D37
Age Range Description	All Life Stages
Best Sellers Rank	#39,485 in Pet Supplies ( See Top 100 in Pet Supplies ) #664 in Cat Fountains
Brand Name	PETLIBRO
Breed Recommendation	All Breed Sizes
Care Instructions	Only recommended for cats, The device only supports 2.4GHz Wi-Fi networks
Color	White
Date First Available	May 9, 2023
Date First Available	May 9, 2023
Directions	1. Only for indoor use. 2. Not dishwasher safe. 3. For your pet’s health and to prolong pump service life, it’s recommended to change the filters every two weeks and clean the water tank, tray and pump of the cat water fountain at least once a week. 4. Only recommended for Cats. 5. The device only supports 2.4GHz Wi-Fi networks. 6. Calibrate the base and water tank separately before using the pet …
Included Components	1AC Power Adapter, 1App Monitoring Cat Water Fountain, 1Multi-layer Filter & Pump Sponge, 1User Manual, 1*Wireless Pump
Item Dimensions LxWxH	9.1 x 7.5 x 6.3 inches
Item Package Dimensions L x W x H	10.71 x 7.01 x 6.89 inches
Item Weight	2.1 Pounds
Item model number	PLFF005
Item model number	PLFF005
Manufacturer	PETLIBRO
Manufacturer	PETLIBRO
Material	Stainless Steel
Model Name	Dockstream
Number of Items	1
Product Dimensions	9.1 x 7.5 x 6.3 inches; 2.1 Pounds
Size	Cat Fountain
Specific Uses for Product	App Drinking Data Monitoring, Cat Water Fountain with Stainless Steel Tray, Easy to clean, Only Supports 2.
Style	White Fountain
Target Audience Keyword	Cats, dogs, house-cats
Warranty Description	24 Months

PETLIBRO App-Controlled Cat Water Fountain, Pet Water Fountain with Stainless Steel Tray, Water Fountains for Cats Indoor with Drinking Monitoring, 2.4G Wi-Fi Cat Fountains for Drinking

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