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F**
Practical
This book gives fresh insight into building trust and resolving conflicts. The chapters on empathy and emotional intelligence were particularly useful for leading difficult conversations. Highly recommended
P**N
Good Book
I’ve always struggled with communicating effectively, especially in stressful situations, but this book changed that. The nine keys provided practical steps that I could start using immediately. The breakdown of each skill, along with examples, helped me understand how to approach conversations more thoughtfully. I noticed a real improvement in my personal and professional relationships after applying the advice.
P**C
Switch your awareness on
The parts about body language and switching on your awareness (and your ears!) so that you don’t just hear people and move on, but you can build a genuine connection instead.There’s also a bonus download included which is a great add on to an over all good book.
A**R
Engaging communication knowledge
Very well written to allow the reader to engage and understand. Skills are explained and examples make this very easy to follow.For anyone wanting to have a better understanding of communication and the types of communication with how to change their communication style, this is a very useful aid.
J**B
Interesting and easy to read
Plenty of fantastic information in an easy to read format to help you to communicate with people more effectively and build stronger relationships with them as a result. I love the inclusion of interactive segments to help you to practice the skills you're learning! 10/10 :)
S**F
Very useful book
This book offers clear, actionable steps and real-life examples, making it accessible and relatable. Whether you're navigating relationships or workplace dynamics, this guide provides the tools to connect more effectively and confidently.
D**L
Useful guide
I found this a useful guide, simple to read and some practical examples.
S**O
Very detailed, recommend :)
The book came in very handy during my marketing master studies, it showcases key points of how to get your point across. Recommend for anyone trying to get better at communicating their idea.
Trustpilot
1 month ago
2 months ago