My replacement filter came with water in it, is that normal?

Hi, Thanks for your interest in our CF filter product. No it's not normal; Amazon may have shipped a returned product by mistake, and you may need to contact Amazon customer service for replacement. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

What does the Ph come out to ?

Hi, Thanks for your interest in our RO product. Please note that our RO unit is not designed to adjust pH, so the filtered water's pH will depend on the source water directly. There's no fixed pH number, thank you. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

What nsf rating is this?

NSF/ANSI 58&372 Certified 94% TDS reduction Waterdrop RO system has passed 400+ chemical lab tests.

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Waterdrop WD-M1 Reverse Osmosis Water Filter Countertop, 𝐈𝐧𝐬𝐭𝐚𝐧𝐭 𝐇𝐨𝐭 Countertop Reverse Osmosis System, 7 Temperature Options, 6 Stage Purification, 3:1 Pure to Drain, No Installation, Gray

Product ID: 536595681

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Details

Brand
Waterdrop
Special Feature
6-stage RO
Product Dimensions
8.24"L x x
Package Information
Bottle
Installation Type
Countertop
Item Weight
4.92 Kilograms

💧6-Stage Purification

🔄3:1 Pure to Drain

🌡️7 Temp Options

Description

💦 Sip Smart, Live Well!

COMPACT DESIGN - Sleek and stylish, fits seamlessly on any countertop.
INSTANT HOT WATER - Enjoy hot water on demand, perfect for busy lifestyles.
NO INSTALLATION HASSLE - Set it up in minutes—just plug and play!
ECO FRIENDLY EFFICIENCY - 3:1 pure to drain ratio minimizes waste.
VERSATILE TEMPERATURE CONTROL - Choose from 7 temperature settings for every need.

The Waterdrop WD-M1 is a cutting-edge countertop reverse osmosis water filter system that delivers instant hot water with 7 customizable temperature options. Featuring a robust 6-stage purification process, it ensures clean, safe drinking water while maintaining an eco-friendly 3:1 pure to drain ratio. With no installation required, this sleek gray unit is perfect for any modern kitchen.

Specifications

Item Dimensions D x W x H	15"D x 13"W x 9"H
Material Type	Reverse Osmosis Membrane & Carbon Block & PP Cotton
Style Name	M1
Color	Blue
Installation Method	Countertop
Access Location	Bottom

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€ 86.62

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