What to do if the smart gateway connection fails?

To ensure a strong connection, we suggest that the distance between the lock and gateway be 10 feet or less; The wifi gateway requires a 2.4 GHz Wi-Fi(Does not support 5G WiFi);

Can the bluetooth gateway be voice controlled? Why i can't control my door knob through Google or Alexa?

The Bluetooth gateway can be voice controlled, but the connected smart devices need to support voice control, like smart plugs, smart switches, Note you can't control GHome Smart door locks through Google or Alexa.

Bluetooth gateway supports remote unlocking?

Yes, after connecting to the Bluetooth gateway, you can remotely control GHome Smart door locks through the app.

Join PRO & Unlock Exclusive Perks!

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan

Customer Services

About Us

Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

GHome G2 Smart WiFi Gateway, WiFi Hub for Smart Locks, Remote Control, G2 Gateway for TT/DD Lock App, 2.4Ghz WiFi, Easy to Set

GHome G2 Smart WiFi Gateway, WiFi Hub for Smart Locks, Remote Control, G2 Gateway for TT/DD Lock App, 2.4Ghz WiFi, Easy to Set

Product ID: 592836076

Secure Transaction

⚡Low power consumption & low heat

📶2.4GHz WiFi for seamless connectivity

🔒Supports multiple smart locks remotely

Description

🔐 Unlock the future of smart living—secure, connected, effortless.

PLUG PLAY SETUP - No wiring or tech skills needed—get your smart gateway running in minutes with clear instructions and dedicated support.
ROBUST RELIABLE SIGNAL - Advanced Bluetooth mesh with strong wall penetration ensures stable, interference-free performance.
VOICE ACTIVATED CONVENIENCE - Compatible with Alexa and Google Assistant for hands-free control of your smart plugs and switches.
EFFORTLESS SMART HOME EXPANSION - Connects with a wide range of Tuya devices to automate every room without hassle.
REMOTE ACCESS ANYTIME ANYWHERE - Unlock and control your smart locks remotely via app, perfect for busy professionals on the go.

The GHome Smart G2 Gateway is a compact, easy-to-install WiFi hub designed to integrate and control multiple Tuya-compatible smart home devices, especially smart locks. Operating on 2.4GHz WiFi with Bluetooth mesh technology, it offers stable remote access, voice assistant compatibility, and low power consumption, making it an essential upgrade for a seamless, secure smart home experience.

Specifications

Manufacturer	GHome Smart
Part Number	G2
Item Weight	1.13 ounces
Product Dimensions	1.96 x 1.96 x 0.43 inches
Country of Origin	China
Item model number	G2
Color	White
Item Package Quantity	1
Included Components	Smart Gateway x 1 Instruction manual x 1 Power cable x 1
Batteries Required?	No

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

€ 68.56

Duties & taxes incl.

Portugalstore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews