Infrared Sauna, Full-Spectrum Infrared Outdoor Saunas for Home - Dry Heat Sauna, Wooden Sauna Room with Beauty Lamp (Outdoor Sauna 2 Person)

I'm going to start by saying the customer service was great. This was an expensive purchase and could have gone really wrong. When the sauna arrived it was in 4 HUGE boxes on a pallet. I didn't notice immediately, but only the next day when I had help, that the box with the glass was completely shattered. I contacted customer service and they promptly sent a replacement for that box. Then, since I had to pay someone to remove the damaged box, glass and all, they refunded me the amount. No problem, immediate. Now, I did have to pay someone to assemble it for me because my husband is disabled. So we did that, and had the power done properly by an electrician. We have enjoyed the sauna several times now! If you're worried because there's only 6 reviews, don't be!

Great product, heats up quickly, lights and sounds great! So far I am very happy with it.

The package is large, and although the installation steps are quite simple, carrying it still takes some effort. At least 2-3 people are needed.

Some accessories were damaged during transportation, and the seller quickly provided a solution, which was a good service. We are also very satisfied with the product after installation. It is worth buying. Our whole family likes this sauna room very much.