It seems a special “pin remover tool” is required to remove the links. Is the watch supposed to come with this tool?

Pin remover tool??? For what???. This watch is a very elegant piece. You don't need anything to open or close it. Just put it on.

Does the stone from a flower come off easily? Or fall off easily?

No, they don't fall out easy. I had my watch for 3 yrs no stone missing and the color of the watch is still the same. I were my watch alot.

How can I return this watch as it runs sliw abd the covers does not stay closed?

Look at Amazon’s return policy

Can this watch be worn in the shower or while washing dishes?

I wouldn't wear it while showering or washing dishes because I don't think it's water proof!

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