XL Back Neck and Shoulder Heat Therapy 12 x 24 with Auto Shut Off 6 Settings Machine-Washable Comfortable Microplush Fabric - Burgundy

I've only just received this item so I can't speak to its longevity yet so I will lead with that caveat. But as far as how well this heating pad has performed for me I must say it is by far the best heating pad I have ever owned. I say this for a few reasons the first of which is the amount of heat that it puts out is definitely top notch in my experience. This pad has 6 heat settings and I find myself using level 5 for my situation and it is almost unbearably hot but in a good way until you settle in to the temperature. I use it directly against my skin as well. I think level 5 for most people especially if placing directly on your skin would probably be overkill so I can only imagine what level 6 is like. I probably will never try to find out either. Lol The next reason I really like this pad is probably the pliabilty of the pad which makes it very easy to form to your body. On top of that the outer material that comes in contact with your skin is very soft to the touch. This pad delivers heat very fast as well which is another added bonus. You will notice the heat it outputs in seconds not minutes. It appears to be well made with a good control unit easy to read and understand without looking at the manual which is a plus. The control for the unit has back-lit buttons so it's easy to operate in the dark. The screen itself isn't really back-lit but that is unnecessary in my opinion and would only add an additional cost for an unnecessary feature seeing how easy it is to use anyway. The cord is a good length as well which helps with positioning and it's a thick durable cord that looks like it will last. The only thing I would change about this pad to try and make it better would be to make it a little bigger. It's reasonably large enough as is in my opinion so its size is far from a negative by any means but if i could change anything i would make it just a little bigger. But i definitely believe the pad is big enough as is for most uses and that no reasonable person would seriously complain about its size and that's coming from a bigger guys perspective. However if I could change anything I would make it maybe 3 inches longer and 2 or 3 inches wider. Overall it's a great pad that I would definitely recommend if you are looking for a quality pad that can put out a lot of heat (or a little if you wish) and you don't mind paying a little more for it than some of the competitors. It has definitely been a situation of getting what you pay for in a good way so far in my short period of ownership. I wouldn't hesitate to buy this specific pad again as long as it proves itself to be reasonably durable as I expect that it will. For these reasons I give it 5 stars!

Very important information please read this review. I feel absolutely compelled to reach out to all of you about this heating pad. I have ordered this heating pad from both Amazon and Walgreens Online Customer Service it is the best heating pad in the world it does exactly what it says it does it heats up quickly it's plush you can't feel the cords under the casing to casing stays on it has a wonderful Choice of heat levels six choices of heat levels. It does what it says it heats up in 30 minutes. And it's very special because it has the on off switch if you want the automatic two hours shut down or if you wanted to stay on all night. I bought this for myself and also for my aging cat and she likes to sleep on it all night long and I'm not afraid anything bad will happen to it it's very well having said all that I did read a review that said it kept dying on them after just a few months and I found this to be true it kept dying on me and I ordered and Amazon kindly return my money and Walgreens said it was past 30 days and they couldn't return my money. But it has a five year guarantee warranty. So I called sunbeam the company that makes it and they said to unplug it from the heating pad side and also unplug it from the socket and leave it for at least one minute and plug it back in and guess what it works I wish they had more instructions about resetting this but I really want you guys to know this little trick of resetting it so you don't have to go through the trouble of returning it. I think I have bought and returned and bought again about six different heating pads. I kept hoping the company would improve this one problem because other than that I couldn't imagine a better heating pad. Another tip is if you do end up calling sunbeam about the five year warranty because the store that you bought it from won't give your money back to you if it's longer than 30 days. They want some kind of numbEric that is written on the plug itself that you plug it into the wall with. I have low vision I had trouble reading this serial number so I got frustrated because these sunbeam guy was pretty rude. But he did ask me if I had reset it and I asked him what that was and he told me and I did it and bang the heating pads work again. So don't be disheartened if you have fallen in love with this heating pad first try this technique of unplugging the heating pad from the cord and then unplugging the cord from the wall or the extension cord. It really works. If it doesn't work please call Sunbeam and make them honor the five year warranty check for that serial number on the plug I use 400 strength reading glasses and I couldn't really make it out but have that available to you when you call sunbeams. So all of you heating pad people please read this try it out and if it doesn't work call Sunbeam and hold them to that five-year warranty because these are not inexpensive there well-made and their price it accordingly about $36 or so I don't even have to use my glasses to work the buttons I can see without my glasses and that's a big plus I have ordered both the green and burgundy green is not my favorite color but it is a nice green and I can live with that. So don't give up hope follow these instructions and enjoy your heating pad and if not make sure you call the company and haul them to their five year warranty.

Great size. Limited durability

The controller works very well and the pad is a good size and so comfortable Love it!

Esta excelente y llego antes de la fecha prevista, esta de buen tamaño casi abarca toda la espalda y muy fácil de usar y las temperaturas muy bien. Además esta muy bonita la tela y la calidad del producto.

Me parece muy buen producto, cumple su función y está muy suave.

This pad is larger than most.