Jabra Engage 65 Wireless Headset, Stereo – Telephone Headset with Industry-Leading Wireless Performance, Advanced Noise-Cancelling Microphone, All Day Battery Life

***Compatible with: Cisco Jabber, Teams, Zoom***I'm sure it's compatible with other softphones and software apps (and can be used with many desk phones too), but those are the 3 I use daily at work. I wanted a high quality comfortable wireless headset, since I'm wearing it around 45 hours a week, and that is what I got.1. It is "plug and play" with the above, I didn't have to go in and manually change my microphone or speaker settings at all, or download anything to make it work properly.2. The level of in-ear volume, when tested, got up to "ear splitting", lol.3. Passive noise cancellation in the earpieces means I can still hear what's going on around me with my coworkers, which is important at my job.4. The noise cancellation in the mic is acceptable but not the BEST. Some background nose is still audible to my clients. I understand that this is adjustable according to the user manual, but I haven't gotten around to testing it yet.5. The mute button on the mic and being able to tap my earpiece to answer or end a call is very handy.6. I have my headset on all day (around 9 hours) and I did test to see - the battery lasts the whole day without having to dock and charge, although it will fast-charge quite a bit if I put it on the dock during my lunch hour.7. No ear or head fatigue even after wearing all day, super comfortable and light.8. I am now free to move around the office and am no longer chained to my desk. I tested the connection and it held all the way to the break room to refill my coffee.*This headset is EXPENSIVE.* I'm not shy about investing in quality when it is necessary though. My last headset was much less costly but died after 6 months, was wired so I couldn't move around much, and wasn't nearly as comfortable as this one - with lots less features as well. So far I am very happy with my purchase. I'll update as necessary if anything changes. I did buy the offered warranty with 3 years of coverage for around $35 as well.

Much better quality than expected. It was marked as Used-Acceptable, but it was like brand new! It still had the peel off stickers on and even smelled new. Works flawlessly. I saved $200!! I bought it through Amazon Resale which is amazons official one.The headset itself is great. Works with my Cisco 7821 VOIP phone. The ear cushions are super comfortable. Works as it should. Great that it has both desk phone and soft phone support as I have a desk phone but also have zoom meetings and it works for both. Just press the call button for a second or two and release and it switches between. There’s a little voice that tells you which one you’re in in addition to the status light on the base.I am not able to download software in my work computer but did download the jabra direct application on my personal Mac and was able to adjust the side tone and make sure the firmware was up to date.I just ordered the compatible hook switch so I can answer calls using the call button.

Does not work, and the extended warranty claimed there is nothing wrong or to fix.I explicitly explained the problem, and they pushed it aside and ignored me.The microphone doesnt work, it doesnt connect to the base and it doesnt charge upon being based. It just flashes a red light on the headset.This worked perfectly from 2022 until the beginning of the year. For the price it should not completely fail within 3 years. And worse off is im not getting the repair assistance I paid extra for. I wouldn't recommend spending so much just for a 3 year lifespan.

Engage 65 is a Very good headset. Range is very good. I can leave the house and put the garbage out by the street and not lose connection. The reason I bought this was for the lighted mute button on the base. It lights up when on mute and is easy to turn on and off from the base. I can ensure I am on mute. There is also a mute on and off button on the mic boom, so you can change mute while walking around. The headset makes a noise periodically to confirm you are on mute. This could be annoying at first but I got use to it. And it helps ensure i am on mute if I am wandering around the house. The headset also states “mute on” and off when changing mute. This confirms you are on and off. I did add a mic sock over the microphone to reduce wind and breathing noises. Sound quality is very good and the mic works well. It also takes the mute off most of my webex meetings, which avoids the double muting issue. For some reason it is not always synced up for every meeting. In those cases I just reference the headset base light for mute. Jabber VOIP link works well with phone calls.Update - 2.5 years - Really like this headset - software updates work well from Jabra. They seem to keep up with meeting software changes. One issue I did have. We have flexible seating at work. I bring my headset to work in a backpack. I was not disconnecting the power cord and USB plug from the base. Over time the USB plug socket in the base got damaged and caused my calls to disconnect at times. I believe this was from cables wiggling around when transported in my backpack. I bought a used base and the headset works great again. I would recommend carefully removing the cables from the base when transporting to hopefully prevent this.

I have nothing negative to say about this product or the way it works or its comfort because all around it is a great product.I would mention only one thing. Shows that the top of the headset has a padded part that covers the metal. Mine did not come with one. As a person who is bald with it resting right on the skin, it does become a little uncomfortable from the pressure point. This is easily fixed with a small strip of weather strip.For the price, I would expect the product to have it. Perhaps it was supposed to but didn't make it in the box?